To place an order, simply browse our website and add your desired items to your shopping cart. Proceed to checkout, where you'll be prompted to provide your shipping and payment information. Once your order is confirmed, you will receive a confirmation email with your order details.

We accept major credit cards (Visa, Mastercard, American Express, Discover) for online orders. All payments are processed securely through our payment gateway to ensure the safety of your financial information.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping Policy or contact us for more information about international shipping options.

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier's website.

We offer a 14-day return policy for unworn and undamaged items. If you're not satisfied with your purchase for any reason, you may return it for a full refund or exchange. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return.

At this time, we only do for only special occasions custom jewelry designs. However, we regularly introduce new collections inspired by nature's beauty. Sign up for our newsletter to stay updated on our latest releases and promotions.

For any inquiries or assistance, please feel free to contact our customer support team at info@gaia-global.shop or use Contact Page to get in touch with us. We strive to respond to all inquiries promptly and provide the best possible service to our customers.

Yes, we are committed to sustainability and ethical practices. Our jewelry is crafted using responsibly sourced materials, including recycled metals and ethically sourced gemstones. We also use eco-friendly packaging to minimize our environmental impact.

Yes, we offer gift wrapping services for an additional fee. During checkout, you'll have the option to add gift wrapping to your order and include a personalized message for the recipient.

To stay updated on our latest arrivals, promotions, and exclusive offers, subscribe to our newsletter and follow us on social media (Instagram). You'll be the first to know about our newest collections and special discounts.